Mobile-first client service. Unique in the market

Customer Experience

Whirlpool

March 2, 2018

ktc America

Digital Product Build

The Challenge

Making digital customer service more agile.

 

#CRM
#DigitalTransformation
#CustomerCentered
#AfterSalesOptimization

Our Approach

We analysed and improved after sales service processes and automated recurring workflows for the users crm system.

The Result

After sales goals that are beyond expectations and customer service without waste.